Digital Banking

  • Download P1FCU Digital Banking on the App Store or Google Play Store and select Register a New Account.
  • View and agree to the disclosure to continue
  • Enter your member information. Make sure the information you enter matches your account information.
  • Once enrollment is successful, choose how you would like to receive your secure access code. Then, enter it in Digital Banking.
  • Next, you'll be asked to create and confirm your password. 
  • Your password must be at least 9 characters long and contain at least one lowercase letter, one uppercase letter, one special character, and one number.
  • Review terms and conditions and choose if you want to register your device. We recommend only registering private devices like your personal cell phone.

Digital Banking shows all of your P1FCU accounts, including:

  • Checking and savings
  • Money market accounts
  • Certificates
  • Loans
  • Mortgages

Your P1FCU credit card appears there too, and you can link checking, savings or credit card accounts from other financial institutions for viewing only.


No. P1FCU Digital Banking is free for all members. You can check balances, move money, pay loans and view statements anytime, anywhere. Download the P1FCU Digital Banking app from the App Store or Google Play Store, or log in from the Login button on the P1FCU website.


P1FCU Digital Banking supports the latest two versions of Google Chrome, Firefox and Microsoft Edge. Safari is supported for its latest two major versions, or only the latest version if it is over one year old. On phones, use your device's current browser: Chrome for Android or Mobile Safari for iOS.

Sign up in the P1FCU Digital Banking app by selecting Register a New Account. Agree to the disclosure, enter member information that matches your account, and enter the secure access code P1FCU sends you. Then create a password and choose whether to register your device. Register only private devices, such as your personal phone.

Yes. Each joint owner registers for Digital Banking with their own unique Login ID. Once registered, a joint owner can access every account they are joint on. Enrollment works the same as for any member: download the app, select Register a New Account and enter your own member information. Click to learn how to enroll.



Contact P1FCU to unlock your Digital Banking account. For security, Digital Banking locks you out after five invalid login attempts. If you forgot your password, reset it with Forgot Username or Password? on the login screen before you try again, so you don't trigger another lockout.


Update your Secure Access Code contact information in Digital Banking on your mobile device under More > Settings > Contact. Select the arrow next to the contact method you want to change and follow the prompts to confirm it. If you can't get a code because the old phone number or email is no longer available, contact P1FCU for help.


To log out of Digital Banking, click your profile photo and select Log Out. Logging out when you finish is a good habit, especially on shared or public devices. For extra security, only register private devices, such as your personal cell phone, when Digital Banking asks.


Click Login at the top right of any page on the P1FCU website, or open the Digital Banking app, then enter your Login ID and password.
 
  • On a new device, choose where to receive your Secure Access Code and enter it
  • Register the device if you want to skip the code next time. Register only private devices, such as your personal phone.

Select Forgot Username or Password? on the Digital Banking login screen, then choose Reset my password. Verify your identity, enter the Secure Access Code you receive and create a new password. If you still can't log in, your account may be locked after too many failed attempts, so contact P1FCU to unlock it.


Change your password in Digital Banking on your mobile device under More > Settings > Security. Select your Password, click Edit, enter your current password and then your new one, and click Save. Passwords must be at least 9 characters with an uppercase letter, a lowercase letter, a number and a special character. 


Select Forgot Username or Password? on the Digital Banking login screen, then choose Find my username. Verify your identity and enter the Secure Access Code you receive to recover your username. Business users choose Find my business username instead. If you still can't log in, contact P1FCU to check whether your account is locked.


Yes, if your account has External Transfers enabled. Link the outside account in Digital Banking on your mobile device under Transfers > Add Account > Add an External Account, or add it manually. You will either log in to the other institution or enter its account details, and some options verify the account with micro-deposits within a few business days.

Having issues? Contact us to have a member representative help you get your account verified.


Link the other member's account on your mobile device under Transfers > Add Account > Link to another P1FCU Member's account. You need their account number, Share/Loan ID and last name, which they can find on the details tab of their account. Once linked, their account appears under Make a Transfer so you can send money anytime. 


Place a stop payment in Digital Banking on your mobile device under More > Services > Check Services > Stop Payment. Enter the details of the check you want to stop and click Submit Request. To stop an ACH transaction instead of a check, contact P1FCU as soon as possible. 


Go to Transfers in Digital Banking on your mobile device, choose your From Account, To Account and amount, then set the frequency, start date and an optional end date. Review and submit the transfer. If the date for a monthly transfer has already passed this month, the series starts the following month. 


Cancel a recurring transfer in Digital Banking on your mobile device under Transfers > Scheduled Transfers. Find the transfer series, select Cancel Transfer, choose a reason and select Cancel Series. You can also use Edit Transfer on the same screen if you only need to change the amount or date instead of stopping the series. 


Edit a recurring transfer in Digital Banking on your mobile device under Transfers > Scheduled Transfers. Find the transfer series you want to change, select Edit Transfer, update the details and click Save. To stop the series completely, choose Cancel Transfer instead, then pick a reason and select Cancel Series. 


First link the outside account in Digital Banking on your mobile device under Transfers > Add Account > Add an External Account, which requires External Transfers to be enabled on your account. Once the account is verified, make a transfer and select the external account as your From Account. Contact P1FCU if you need help verifying the account. 


Yes. In Digital Banking on your mobile device, go to Transfers > Make a Transfer, choose your From Account and loan, select Payment Type and choose Principal Only. Principal-only payments can't come directly from an external account, so move the money to your P1FCU checking or savings account first, then make the payment. 


Go to Transfers in Digital Banking on your mobile device, choose your From Account and your loan as the To Account, select the payment type and amount, then set the frequency and date. Review the transfer and submit it. You can also pay from a linked account at another financial institution once External Transfers is set up. 


Yes, once the outside account is linked. With External Transfers enabled, add the account on your mobile device under Transfers > Add Account > Add an External Account and wait for it to be verified. Then make the payment and choose the external account as your From Account. Principal-only payments can't come from an external account. 


Yes. Set up a recurring transfer in Digital Banking with your loan as the To Account. Go to Transfers on your mobile device, choose your From Account and loan, enter the amount, then pick the frequency, date and an optional end date. If this month's payment date has already passed, payments start next month. 


Link and verify the outside account first, then make the payment from it on your mobile device:
 
  • Go to Transfers > Add Account > Add an External Account (External Transfers must be enabled)
  • Wait for verification, which can include micro-deposits
  • Make a transfer with the external account as the From Account and your loan as the To Account

Open the account in desktop Digital Banking and click Download Transactions on the transaction history screen. You can export in three formats:
 
  • Microsoft OFX (.ofx)
  • Quicken (.qfx)
  • QuickBooks (.qbo)
Downloads are available only on desktop Digital Banking, not in the mobile app.

Open your eStatements in the Digital Banking app under More > Services > eStatements. Select the statement you want, then tap the Share button in the top right corner to print, save or send it. You can view, save or print any statement listed there. 


Hide a linked account in Digital Banking on your mobile device under More > Settings > Accounts. Select the account you want to hide and turn on Hide This Account. To show the account again later, follow the same steps and turn the Hide This Account setting off.

Change your username in Digital Banking on your mobile device under More > Settings > Security. Select your Username, click Edit, enter the new username you want and click Save. If you forgot your current username and can't log in, use Forgot Username or Password? on the login screen instead. 




Open the account in Digital Banking and check the transaction status:
Authorized: created and pending
Processed: completed successfully
On Hold: under P1FCU review
Drafted: saved but needs approval
Cancelled: did not process
For an On Hold transaction, a P1FCU representative will reach out, or you can contact P1FCU.





Yes. In Digital Banking on your mobile device, go to More > Open & Apply and select the type of loan you want. Choose your member number, then select Launch SSO to open a loan application with many fields already filled in. Finish the application there, and a P1FCU loan officer will follow up with you. 


Yes. Your P1FCU credit card appears in Digital Banking with your other accounts. Select the credit card under Accounts to see its details. Checking, savings, money market, certificates, loans and mortgages show in the same place, and Digital Banking is free for all members.




Order checks in Digital Banking on your mobile device under More > Services > Check Services > Order Checks. Make your selections on the next screen and continue to checkout. The Check Services menu is also where you place a stop payment on a check you already wrote.





Rename an account in Digital Banking on your mobile device under More > Settings > Accounts. Select the account, click the pencil icon and type the new name. Click outside the text box and the name saves automatically. Custom names make it easier to tell accounts apart, such as a savings account for travel or bills.


On your mobile device click Link and View External Accounts at the bottom of your account list, find your financial institution, and sign in with that institution's login. Choose which accounts to show and click Continue. Linked accounts are view-only, so you can't make payments or transfers to them from Digital Banking. 


Yes. Rename a member-to-member (M2M) account in Digital Banking on your mobile device under More > Settings > Accounts. Select the account, click the pencil icon, enter the new name and select Save. A clear name helps you pick the right person when you send a transfer to another member. 


Remove an M2M account on desktop Digital Banking under Services > Settings > Accounts. Click the trash can icon next to the account you want to unlink, then confirm. After it is removed, you will need to link the account again before you can send that member money.

Verification starts when you link the account on your mobile device under Transfers > Add Account > Add an External Account. Depending on the option you choose, you either log in to the other financial institution or P1FCU sends micro-deposits to the account within a few business days. Contact P1FCU if you need help getting the account verified. 


Digital Banking locks your account after five invalid login attempts, which protects it from someone guessing your password. Contact P1FCU to unlock it. If you are not sure of your password, reset it with Forgot Username or Password? instead of trying again, so you avoid repeated lockouts.




























































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