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animated woman with headset and nametagChat with Scout, our digital assistant by clicking the circle in the bottom right corner of our website or calling 208-746-8900 or 800-843-7128


Video chat, or make an appointment.

  • Get assistance by using Video Banking or schedule an in-person or phone Appointment.
  • Hours: Monday-Friday 8:30 am-7 pm PT, Saturday 9 am–3 pm PT

Member Service Center

  • Phone: 208-746-8900 or Toll-Free: 800-843-7128
  • Hours: Monday-Thursday 8 am–5:30 pm PT, Friday 8 am-6 pm PT, Saturday 9 am–3 pm PT
  • Mailing Address: Potlatch No 1 Financial Credit Union, PO Box 897, Lewiston, ID 83501
  • CO-OP Shared Branch Call Center: 888-837-6500.

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Frequently Asked Questions