What is an ITM?
ITM stands for Interactive Teller Machine. ITMs have all the capabilities of ATMs, plus a lot more. During our hours of operation, you can speak with a P1FCU representative through our ITMs by tapping on the screen. Our virtual representatives can perform most transactions you would normally do in a branch:
- Cash and Check Deposits
- Cash Withdrawals
- Check Cashing
- Loan Payments
- Balance Inquiry
- Funds Transfers
Visit our locations page to find the ITM closest to you.
What are the hours to speak to a live representative?
- M-F: 8:30AM-7:00PM PT
- Sat: 9:00AM-3:00PM PT
- Sun: Closed
Where are your ATMs located?
Visit our locations page to find the ATMs nearest to you. We are part of the Co-Op Shared Branch Network and the Allpoint Network, so as a member you have fee-free access to over 55,000+ ATMs nationwide.
What is the maximum amount I can withdraw from an ATM in one day?
You can withdraw up to $500 from an ATM in one day. If you need to withdraw more, please contact us or visit a branch.
Can I make ATM deposits?
Yes! All of our branches have ATMs that double as ITMs. These machines can accept cash and check deposits, make loan payments, and make transfers between your accounts. Plus, you can speak directly with a representative through these machines as ITMs. These representatives can perform transactions for you and deposit checks without holds during their hours of availability. Visit our locations page to find your closest available ITM.
Are there any service fees for ATM withdrawals at P1FCU ATMs?
There are no ATM fees for P1FCU members accessing their P1FCU accounts or CO-OP Shared Branch Credit Union Members. There is a $3 fee for accounts at any other institution.
What do I do if the ATM does not dispense the money I asked for and the funds have been deducted from my account?
If funds have been deducted from your account and the ATM does not dispense the money, the account will be credited for the same amount.
If the funds are not credited, contact us or stop by a branch for assistance.
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