Fraud

All third-party links on our website are provided strictly for your convenience. P1FCU cannot guarantee the security of any outside content.

Please use caution when visiting any third-party websites.

P1FCU will never call or message you asking for:​

• Your card PIN

• Online banking login or password

• Secure Access Code

• CVV (3-digit code on the back of your card)

• Full account number or personal information like how long you've been a member.

If you receive such a request, hang up and contact us directly through a secure channel.

Immediately contact us. We can help you review your transactions, secure your account, and guide you through the next steps.

If your identity has been compromised:​

• Change your passwords immediately.

• Review your recent transactions and dispute any fraudulent activity.

• Contact the credit bureaus to place a fraud alert or freeze your credit report.

• If your wallet was stolen, cancel any cards and contact your state's DMV for a new ID.

For more detailed steps, visit our Identity Theft Guide.

• Phishing Emails: Emails that appear to be from legitimate sources asking for personal information.

• Smishing Texts: Text messages pretending to be from P1FCU or other institutions, often containing links to fake websites.

• Spoofed Calls: Calls that appear to be from P1FCU but are actually scammers seeking your personal information.​

• Use Strong Passphrases: Instead of simple passwords, use complex passphrases that are harder to guess.

• Enable Multifactor Authentication (MFA): Add an extra layer of security by requiring a second form of verification.