General Questions

Credit unions have special membership eligibility requirements. To see if you're eligible for membership, visit Membership Eligibility. 

You can easily open your account online or by visiting your closest branch. You'll need the following items in order to open your account: 

  • Driver's License, Passport, Military ID or State ID
  • U.S. Social Security Number
  • U.S. Citizenship or Resident Alien Status
  • Account information for accounts that you would like to close and transfer to P1FCU. 

To see if you're eligible for membership, visit Membership Eligibility. 


Follow these steps to update your address or contact information through Online Banking if you have a joint owner on your account:

  • Log in to Online Banking
  • In the Menu, select Services.
  • Select Update Contact Information
  • In the new screen, select Manage Addresses and Contacts, which will display the contact information associated with your account.
  • Choose the entry you want to update by clicking the three dots in the upper right corner.
  • Update your contact information as needed and select Next.
  • On the next screen, double-check your contact information to ensure everything is correct. If you have multiple signers on your account, indicate which account owner this information applies to. Then, click Submit. 
For members with only a single user on their account, follow these steps to update your contact information:
 
  • Log in to Online Banking
  • In the Menu, select Services.
  • Select Update Contact Information
  • Choose the entry you want to update by clicking the blue Edit button. Update your contact information as needed.
  • Double-check your contact information to ensure everything is correct. Then, click Submit. 

You can also use the following steps to update delivery method of your Secure Access Codes through Online Banking:

  • Select Menu, then Settings
  • Select Security Preferences
  • Select Secure Delivery
  • From here, you can update or delete your information

You can also stop by a branch to update your address or contact information.


Visit our contact us page to view the secure channels to reach out for assistance.
 
You can also view your account contact information by clicking Menu and selecting Update Contact Information under the Services tab.

For regular mail please use:
P1FCU
PO Box 897
Lewiston, ID 83501

For overnight mail please use:
P1FCU
1015 Warner Ave
Lewiston, ID 83501


Yes! Please, contact us to submit a travel notice for your account. Be ready with the following information:

  • Where you are traveling
  • How long you will be traveling
  • Which cards will be used during the trip

Foreign transaction fees may apply to purchases you make outside of the United States.


You can easily access your accounts from anywhere with our Online and Mobile Banking. You can also easily speak face to face with one of our live representatives through our Video Banking. We're also part of the Co-Op Shared Branch Network, meaning you can walk into a Shared Branch and make deposits and withdrawals like you would at a P1FCU branch. 

We're here for you every step of your financial journey. If you have any questions or concerns about banking with us when you move, please contact us or visit a branch.


The FedNow service is a real-time payment service developed by the Federal Reserve. It enables instant, secure payments 24/7, 365 days a year.

Yes. We accept instant payments through the FedNow service.

P1FCU is unable to do transactions involving cryptocurrency. You will need to contact your brokerage in order to transfer the funds into your account using your P1FCU routing number and account information.

A credit union is governed by a member led board of directors, who are voted for by our members leading up to our Annual Meeting. P1FCU's President and CEO acts under the direction of our board of directors. P1FCU is subject to regulation by the National Credit Union Administration and Credit Union National Association. 

If you are a merchant calling to verify funds, please call (800) 843-7128 to speak with a Member Service Representative.

Refer to our Rate & Fee Schedule for current stop payment fees.


Report missing checks immediately. A stop payment can be placed on the entire series of missing checks when a stop payment form has been completed. A one-time stop payment fee will be charged. 

Visit our Rate and Fee page for current fees. Please contact us or visit a branch to initiate a stop payment. 


P1FCU does not have a list of properties that we currently own. If you are looking to find a bank-owned property, we suggest contacting your realtor.

Voice ID is a way for us to verify your identity, similar to using a PIN or security verification questions. Your voice, just like your fingerprint, is unique to you. Voice ID pinpoints unique attributes of your voice and will use that information to log you into your voice banking or to verify you before sending you to one of our live representatives. Voice ID is an additional feature, and you are not required to enroll.

VoiceID is more secure than traditional verification methods because your voice is unique to you. Plus, VoiceID automatically recognizes you, so it will speed up the authentication process so you can find the answer you're looking for faster.

No, you do not have to enroll in VoiceID. If you choose not to enroll in VoiceID, we will require you to add a verbal password to your account, which we will use to authenticate you when you call in. This verbal password is different from your Online and Mobile Banking password, and you may already have one for your account. If you do not have one yet, you will be required to add one should you choose not to enroll in VoiceID. We may also use a One Time Passcode sent to your email or phone number in conjunction with your verbal password in the future.

















































































































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