Contact Us
Get the answers you need.
Chat with Scout, our digital assistant by clicking the circle in the bottom right corner of our website or calling 208-746-8900 or 800-843-7128. Video chat, or make an appointment.
- Get assistance by using Video Banking or schedule an in-person or phone Appointment.
- Hours: Monday-Friday 8:30 am-7 pm PT, Saturday 9 am–3 pm PT
Member Service Center
- Phone: 208-746-8900 or Toll-Free: 800-843-7128
- Hours: Monday-Thursday 8 am–5:30 pm PT, Friday 8 am-6 pm PT, Saturday 9 am–3 pm PT
- Mailing Address: Potlatch No 1 Financial Credit Union, PO Box 897, Lewiston, ID 83501
- CO-OP Shared Branch Call Center: 888-837-6500.
Lost or Stolen Debit Card
- 24/7 (listen to the menu options after hours) – 208-746-8900 or Toll-Free 800-843-7128.
Have Questions? We've Got Answers!
Whether you are looking for more information like our Routing Number (323173313), or are curious about membership, loans, or digital banking, our FAQs have you covered. They're a quick, easy way to find what you need when you need it.
Check Out Our FAQs