Setting up Voice Banking
When you set up Voice Banking, Scout will need to make sure that you're you before she starts accessing your account information. She'll ask you to provide your member number, last four of your social security number, and zip code in order to set up your Voice Banking profile.
Once she's confirmed that she has accessed your account, she'll ask you to set a PIN. This PIN is different from your debit card's PIN and is unique to your Voice Banking profile. Once your PIN is set, she'll have you log in again, and you'll be able to access your account information.